Monday, February 9, 2009

Service Thinking at live|work

I've started receiving a newsletter from the London-based service design consultancy, live|work. Outlined here is a way of reframing the design process to move past a mass production model towards a post-industrial service model. Their three main points:
1. Put people at the heart of services
2. Create networks that enable services
3. Establish sustainability as the bottom line

No comments: